Written By: Arif Adam
5 Minutes Read

Traditional or digitilize : Who are the participants and key players?

An online marketplace is a website or platform where buyers and sellers can come together to purchase and sell services. The key players in an online marketplace include the buyers, sellers, and operator of the marketplace. The operator is responsible for maintaining the website, handling payments, and facilitating transactions between buyers and sellers. Buyers use the marketplace to purchase goods or services, while sellers use it to sell their products or services to a wide audience. Basically, EzGIG is an online marketplace that will connect freelancers and buyers toward one significant platform to purchase and sell services.

As a buyers : What do they expect from a marketplace like EzGIG?

Buyers can search for a needed product in a sea of sellers and around an endless list of services. The goal of any marketplace is to help visitors locate the desired product and convert them into purchasers. They expect a number of things from a marketplace, including:

• A wide range of products or services: Buyers expect to have access to a wide variety of services from a diverse set of sellers or providers. This allows them to compare products and prices and find the best deal.
• Convenience: Buyers expect to be able to search for and purchase products or services quickly and easily, with a minimal amount of hassle. This includes features like easy checkout, search filters, and the ability to save products to a wishlist.
• Trust and security: Buyers expect a marketplace to be trustworthy and secure, and take measures to protect their personal and financial information. This includes things like SSL encryption and buyer protection policies.
• Customer support: Buyers expect a marketplace to have a responsive customer support team that can help them with any issues or questions they may have. This includes features like live chat, email support, and a FAQ section.
• Competitive prices: Buyers expect to find competitive prices on the marketplace, either by comparing prices from different sellers or by finding discounts or promotions. They also expect to have a clear and flexible return and refund policy, in case they are not satisfied with the product or service they receive.

Easy Gig, Easy Solution : Fantasy or Reality?

To ensure that the phrase “easy gig, easy solution” is utilized in EzGIG to sell services, several steps can be taken to ensure it is not just a fantasy:

• Clearly define the scope of the gig: By clearly outlining the scope of the gig and the expectations for the service, buyers will be able to understand what they will be getting for their money and freelancers will be able to determine if they are capable of completing the gig.
• Provide a user-friendly platform: By providing a user-friendly platform that is easy to navigate, buyers and freelancers will be able to quickly and easily find the services they need and post their gigs.
• Offer support and resources: By offering support and resources to both buyers and freelancers, such as guides and tutorials, you can help ensure that the process of buying and selling services is as simple and easy as possible.
• Encourage fair and transparent reviews: By encouraging fair and transparent reviews, buyers will be able to get a sense of the quality of the service they are buying and freelancers will be able to get feedback on their work.
• Make the buying process simple: By making the buying process simple, such as providing a straightforward checkout process, you can ensure that the gig is as easy as possible for the buyer.
• Encourage flexibility on gig scope: By allowing the scope of the gig to be flexible and open for negotiation, it will be more likely for the gig to be deemed as easy and simple to complete.

By taking these steps, EzGIG manages to create an online marketplace that is easy to use, efficient, and offers a wide range of simple and easy solutions to buyers and freelancers.

Conclusion

An online marketplace is a great green-field opportunity for today’s business. EzGIG as an e-marketplace connects vendors and buyers in a more effective and convenient way. Vendors can have access to a greater volume of traffic, and outsource secondary tasks such as payment process, logistics, and advertising, whereas customers can get fair prices, better choices, and great customer service.