Effective Date: 8th August 2024

 1. Introduction

Welcome to EzGIG! We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our mobile application (“App”). By using EzGIG, you agree to this policy. If you’re under 18, please stop using our App immediately.

2. Who We Are

EzGIG is owned and operated by EZGIG SOLUTION, located at Seri Intan, Lot 1571-18, Kg Padang Balang, 51100, Sentul, Kuala Lumpur. We are committed to providing a secure and trusted platform for university students to connect with freelance gigs, part-time, and full-time job opportunities.

3. Information We Collect

3.1 Personal Data

When you create an account or use our App, we collect the following personal data:

Contact Information:

• Name: Used for app functionality and linked to your identity within the app.
• Email Address: Used for app functionality, as well as for the Developer’s advertising or marketing purposes.
• Student Number :Used for app functionality and linked to your identity within the app.

Financial Information:

• Payment Information: Used for app functionality and linked to your identity to process transactions securely.

User Content:

• Photos or Videos: Used for app functionality and linked to your identity, such as profile pictures or work samples.
• Other User Content: Includes any additional content you upload or share within the app (e.g., portfolio items), used for app functionality and linked to your identity.

Search History:

• Search History: Used for analytics and app functionality, and is linked to your identity to improve user experience and provide relevant content.

Identifiers:

• User ID: Used for analytics and app functionality, and is linked to your identity to track user activity and ensure seamless service.

Purchases:

• Purchases: Used for analytics and app functionality, and is linked to your identity to manage and track transactions within the app.

Usage Data:

• Product Interaction: Used for product personalization, analytics, and app functionality to enhance your experience and recommend relevant content.

Diagnostics:

• Crash Data: Used for app functionality, and is linked to your identity to improve app stability and address technical issues.
• Performance Data: Used for app functionality, and is linked to your identity to optimize the app’s performance and user experience.

This data is collected directly from you when you register, complete your profile, or interact with our App.

3.2 Non-Personal Data

We also collect non-identifying information automatically, such as:

– IP Address

– Device Information (e.g., browser type, operating system)

– Usage Data (e.g., how you interact with the App)

– Cookies and similar tracking technologies

4. Legal Basis for Data Collection

We collect and process your data based on the following legal grounds:

– Consent: By creating an account and using our App, you consent to the collection and use of your personal data as described in this policy.

– Performance of a Contract: The data we collect is necessary to provide our services to you.

– Legal Obligation: We may process your data to comply with applicable laws and regulations.

5. Purpose of Data Collection

We collect and use your data to:

– Provide and improve our services

– Personalize your user experience

– Communicate with you and respond to inquiries

– Process transactions and manage your account

– Conduct analytics to enhance our App

– Send you marketing communications (with your consent)

6. User Rights

You have the following rights regarding your personal data:

– Access:Request to see the data we hold about you.

– Rectification: Request corrections to any inaccurate or incomplete data.

– Erasure: Request deletion of your data.

– Restriction: Request to limit the processing of your data.

– Objection: Object to how we process your data, including for marketing purposes.

– Data Portability: Request to receive your data in a structured, commonly used format.

To exercise these rights, please contact us at [email protected]

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through our App or by email. Your continued use of the App after changes are posted means you accept the updated policy.

8. Security Measures

We use industry-standard security measures to protect your data, including SSL encryption. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

9. Age Compliance

Our App is not intended for users under 18. We do not knowingly collect data from individuals under 18. If you’re under 18, please stop using our App immediately.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

– Email: [email protected]

This Privacy Policy outlines how we collect, use, and protect your data. Your privacy is important to us, and we’re committed to keeping your personal information safe.

This version of the privacy policy is streamlined for app use, with clear sections to address all the required elements.